Privacy Policy
Last updated: 11 November 2026
ARKEVRON uses this customer database to organize business contacts and enquiries about automotive spare wheels, cabin air filters, and related products. It is an internal customer record system; it does not automatically send messages to customers or connect to Facebook Messenger.
Information we handle
- Business contact information such as name, company, email, phone number, website, market, and social profile or conversation links.
- Product and vehicle requirements, estimated quantity, purchase timing, enquiry source, follow-up status, and notes that you provide or our team records.
- Business information available from public sources, including business social pages, and our verification notes.
How we use it
We use this information to follow up on business enquiries, check product fitment, prepare quotations, review business information, and produce internal sales reports. Authorized team members can access the records needed for their work through separate database accounts.
Storage and sharing
Customer records are stored in the hosting and database services used for this platform. Facebook and other social services handle communications on their own systems. We do not sell customer information. We may share information with service providers needed to operate the database or when required by law.
Retention and your choices
We keep records while needed for sales follow-up and internal reporting. We do not currently apply an automatic fixed deletion period. You may ask to access, correct, or delete information held in this database. See our data deletion instructions. Removing our record does not remove content held by third-party social services.
Contact
Email arthurguo@arkevron.com, visit arkevron.com, or message the ARKEVRON Facebook Page.
隐私政策中文说明
ARKEVRON 使用本内部客户资料库整理备胎、空调滤芯等汽配业务联系人。资料库不会自动联系客户，也不连接 Facebook Messenger。记录可能包括客户名称、公司、邮箱、电话、网站、市场、社交主页，以及车型与产品需求、预计采购量、采购时间、线索来源、跟进记录和公开企业资料核查结果。
资料用于业务跟进、产品适配核对、报价准备和内部统计。只有获得授权的团队成员可按工作需要访问；我们不出售客户资料。记录保存在本平台使用的托管及数据库服务中。
资料在业务跟进和内部统计需要期间保留，目前没有自动固定删除期限。你可以要求查询、更正或删除资料库保存的记录，方式见数据删除说明。删除本平台副本不会删除第三方社交服务保存的内容。如有疑问，请联系 arthurguo@arkevron.com。